► Where is the event taking place?
Manchester Central
Windmill Street, Manchester M2 3GX England
► When/Where is early registration?
Attendees can register and collect their swag bags and event passes at the Charter Foyer Entrance (the main registration area) at Manchester Central Convention Complex on Friday, October 18, between 5 PM and 8 PM UK time.
► Where can I find the CitizenCon schedule?
You can find the full schedule on the CitizenCon official page.
► Are there any ticket available to join the CitizenCon 2954 in Manchester?
Unfortunately, tickets are no longer available, and we're excited to have thousands of attendees joining us this year, making it our biggest event yet. However, you won't miss out if you couldn't grab a ticket! You can follow all the action live through our live streams on Twitch and YouTube. Plus, the Digital Goodies Pack is still available, offering all the digital content included with a CitizenCon ticket.
► Will there be a Digital Goodies Pack this year?
Yes, and it’s included with each CitizenCon ticket. If you aren’t joining us in person, you can pick up a Digital Goodies Pack separately.
Each pack contains:
- CitizenCon 2954 Trophy (created live)
- CitizenCon 2954 Challenge Coin
- Surprise Item 1 (created live)
- Surprise Item 2 (created live)
- CitizenCon 2954 Themed Storage Chest
- OMNI-AFS-Sapphire Armored Flight Suit
- OMNI-AFS-Sapphire Helmet
- Behring P8-AR ‘CitizenCon 2954’ Rifle (single fire)
- Behring P8-AR ‘Blackguard’ Rifle (single fire)
- CitizenCon 2954 Themed Double Bed
- UEE Black Box
- CitizenCon 2954 Themed Spectrum Badge
Digital Goodies Pack will be giftable once they’re delivered to your account.
► Do you have any information about what content to expect at the convention?
Have a look at the CitizenCon 2954's official page to learn more about the venue's map, and the schedule!
► How will I give the tickets I purchased to my friends/family?
Once tickets have been distributed, you can forward them via email or print them out.
► Will there be a Bar Citizen event outside of the convention this year?
There are a string of community-organized events, which you will NOT want to miss!
Details: barcit.io/2954
► I can’t make it to Manchester, will the event be live-streamed?
Yes. It’s 100% free to watch the live stream – we will be broadcasting live on Twitch and YouTube.
► Am I allowed to re-broadcast CitizenCon on my own channel?
Yes! Have fun sharing the event with your communities!
► What ticket options will be available and when do they go on sale?
Tickets will be available in two tiers, both in limited quantities. Here’s a breakdown of what to expect:
CitizenCon 2954 Access Ticket:
- Your ticket to both days of CitizenCon also gets you exclusive swag, both physical and digital.
CitizenCon 2954 Premium Experience Ticket:
- Elevate your experience with this extremely limited upgrade. Add VIP perks to your ticket including a dedicated private lounge, priority access lanes, extra physical and digital swag, discounted merchandise, and more.
► Will there be a physical swag bag for attendees of the event?
Yes, and it will be included with your CitizenCon ticket. More information on this to come at a later date.
► Can I buy multiple tickets for my friends/family?
Yes! You can buy up to 5 tickets per cart for the general access ticket, and share those tickets with friends once we deliver them, closer to the event.
Due to the limited quantity, Premium Experience tickets are unique, and only 1 per account can be purchased. They are non-giftable/transferrable.
► How and when will tickets be delivered?
Tickets will be emailed to your registered account email closer to the event.
► How will I give the tickets I purchased to my friends/family?
Once tickets have been distributed closer to the event, you'll simply be able to forward them their ticket via email, or print and hand-deliver them.
► If tickets come with Digital Goodies Packs, how will I distribute those to friends/family?
Digital Goodies Packs will be giftable once they are delivered, closer to the event.
► If I am not attending CitizenCon, am I still able to get a Digital Goodies Pack?
Yes! The Digital Goodies Pack is available on the pledge store separately for those unable to attend. The Premium Experience Digital Goodies Pack will not be available to those without a Premium Experience Ticket.
► What should I bring?
Please remember to bring your printed ticket (or a digital copy stored on your mobile device) and your photo ID.
► Can I come in Cosplay?
Heck yeah! Cosplay is encouraged. In the best interest of security, we will prohibit prop weapons though, so please leave those at home.
► Is there an age restriction for attending?
Yes, for CitizenCon (October 19-20), all attendees must be 18 or over.
► Can non-backers acquire a ticket to the event?
Yes.
► Will CitizenCon tickets be available for store credit? Can I use a coupon to discount the purchase price of a ticket?
No, CitizenCon tickets are not purchasable via store credit and cannot be discounted with a coupon.
► Will food be available?
We will have a selection of food and drink vendors throughout the venue.
► Am I able to bring my own food or drink? What about a personal water bottle?
Yes, you are allowed to bring outside food/drinks and personal water bottles. No outside alcohol allowed.
► Will there be any new merchandise available at CitizenCon?
Yes, we'll debut new merchandise at CitizenCon which will be revealed at the event.
► Is there somewhere to leave my bag and coat?
Yes, all attendees will be encouraged to store their belongings in the visitor’s coat check. That said, we strongly discourage attendees from bringing large bags.
► Is there a Lost and Found?
Yes. Manchester Central keeps lost property for two months. After this time it is given to charity. If you have lost something at Manchester Central, email our concierge team or call 0161 834 2700.
► Will seating be available?
Yes, there will be seating. There will be no assigned seats, and location of seating will be first come first serve.
► Will there be security at the event?
Yes.
► What are the rules concerning in-house photography/recording?
In general, photography and recording are encouraged. However, there may be some areas and aspects of the event that are off-limits in that regard throughout the day. Clear indication of areas where photography is not permitted will be found on-site.
► Is the event wheelchair accessible?
Yes. More information on Manchester Central accessibility accommodations can be found here.
► Will there be a separate line for ADA registration?
Absolutely! Rest assured, there will indeed be a separate line designated specifically for ADA registration, so feel free to approach the staff line with confidence, knowing that we're here to assist you every step of the way!
► If I can no longer attend, can I cancel and get a refund?
No, tickets are non-refundable. Once purchased, they cannot be refunded or exchanged for another event. We recommend ensuring your availability before purchasing tickets. If you have any concerns or questions, please feel free to reach out to our support team for assistance.
Have additional questions? Head over to Spectrum! We'll be monitoring this thread and answering as many questions as possible. See you all in October!